For remote support please use the following link. If prompted you can simply run the program or save it to your computer and then run it. The program will provide you with an Internet ID and a password, please give these codes to your support professional who can be reached at (419) 842-1144 option 3.

http://www.arlglobal.com/support/remote-agent.exe

If you are having trouble with the link above due to your browser or antivirus blocking it, try downloading the following ZIP file to your PC, open it and then double click the program contained inside it.

http://www.arlglobal.com/support/remote-agent.zip

And if neither of those are working for you, here is the link to download directly from the software manufacturer.

https://www.remoteutilities.com/download/agent7.1.5.0.exe